Refund and Return
It is important to us that you are happy with your furniture purchase. If you are not totally satisfied you can return it with in 14 day period. We offer 14 day money back guarantee starts when customer receives and signs for the product. Please note all costs, packaging and handling costs are non-refundable and customer must return the products to our address. You have the right to return a faulty item bought from us within a reasonable period of time. If the item was damaged in transit or the wrong item was delivered, you should notify us within 2 days of receipt of the item.
We recommend keeping all packaging and enclosures that accompanies the item for as long as possible after delivery, as this may be required should you need to report a problem. Item should be returned in NEW, unused and unassembled condition. When returning an item to us it is your responsibility to ensure that the item is packaged properly and carefully so that no damage is caused to the item.
You will receive a full refund, minus any delivery or special packaging costs which you will be responsible for paying. Unwanted items need to be returned in their original packaging with all original enclosures and 'as NEW' state, or else a refund will not be possible.
If you have any query please don’t hesitate to contact us on sales@modborn.com
“PRODUCTS ARE NOT MANUFACTURED BY, SPONSORED BY, AFFILIATED WITH, OR ASSOCIATED WITH HERMAN MILLER, CHARLES OR RAY EAMES, VITRA, CASSINA, KNOLL, FRITZ HANSEN OR OTHER COMPANIES.”
Testimonials
Very impressed with the company - excellent customer service, better than some extremely well known and expensive stores. The chair is really good - lovely quality and makes our home look fabulous! ...»
Alex DavisNew Castle
Superb item.Great pre delivery service followed by great delivery. Excellent!!
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Simon Bryant
The Eames style chair I purchased is more classic and beautiful than I imagined and was easy to assemble. The best surprise is how comfortable it is! Great piece of furniture!
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Murray HudsonBoca Raton
Well pleased with the leather sofa we ordered. Good fast delivery and good communication. Would highly recomend this company. ...»
BrassMilton Keynes
Could not have asked for better service. Prompt, professional and efficient. Delighted with the products. Highly recommend. ...»
JenyManchester
We had a wonderful experience. The chair came perfectly wrapped and is amazing. Fast shipment also. Thank you great purchase. ...»
ChristineDublin
Very quick replys to questions and delivery was exactly as agreed, nice product toooo ...»
FungCambridge
Armchair received a few days after puchase. Everything ok. ...»
BenoitVersailles
Fast delivery. Very good Quality. ...»
gorevParis
Très belle qualité , sevice d livraison ultra rapide tout est parfait. ...»
De MetsB-6700 Arlon
Very pleased with the chair well made and a good buy ...»
CanadabcNorfolk, UK
I purchased 2 modern chairs with ottomans from Modborn Furniture and am very pleased with the quality of the chairs/ottomans. Additionally, I would rate the customer service of this company at a 5+ ...»
UrielCalifornia, USA
Perfect communication. Fast shipment - arrival in excellent condition. Most important : chair / lamp looks good. Thanks. ...»
MichaelGermany
Bought an Eames chair which we love and had great customer service from modborn furniture especially when we'd wanted to buy an extra set of seat cushions. would recommend without hesitation. ...»
Anna MoodyLondon
Wow what a coffee table. Fantastic prompt service. Thanks a lot. ...»
Craig Papa
Fantastic chairs, excellent quality and customer service second to none. We encountered a sall problem in that the two items I ordered had been seperated resulting in delivery of only one chair. th ...»
WendyCheshire
Just to say my daughter moved house and the suite she received from you has now pride and place in her front room, excellent quality and great follow up from your company, thanks alot and it was a ...»
David MacKenzie
Great company! Very happy with my purchase will definitely do business again! Very thoughtful shipping, meticulously crated!! Nice product for an excellent price! ...»
GreggCalifornia, USA
Really helpful staff a great product and service ...»
kbanjLuton
Delivered much faster than I imagined. Arrived in good condition. They are lovely. ...»
JaniceWest Midlands
From ordering to delivery within 5 days. Awesome customer service. The furniture quality belies its price tag. The materials are serious quality.the leather is supple and the wood grain looks and f ...»
BarrySuffolk, UK
Great service and good quality. ...»
JaneSurrey
Wonderful Eames-style chair, good quality materials, speedy delivery to our small village in the Netherlands (within 48 hours!) and when a slight irregularity was found, the online help was swift a ...»
RandallNetherlands
I've always dreamt about owning an Eames Lounge Chair and Ottoman, so when I learnt you could get replicas I did some research online and found ModBorn offered one of the best prices and had good r ...»
RohinTrumpington
Ordered a Barcelona Chair for my Sisters birthday present from ModBorn.
All other companies stated 12 weeks delivery, modBorn delviered within 3 working days, perfectly shipped, described and pric ...»
MartinPlymouth
Great chair and ottoman. Helpful and speedy comm's. This company has fab customer service and great products. Recommended to all buyers ...»
John dolanSwansea
Tuesday this week I ordered a Nero Ash black Eames lounge chair and yesterday (Thursday) it was delivered in the Netherlands. I am very happy that I found this company. I had a very bad experience ...»
Frederik Visser
During this COVID-19 crisis I’ve now moved to working full time from home, as many are, and I needed a decent office chair as my back was suffering in my old kitchen chair.
I spent a LOT of time ...»
CharlieHorsham
Ordered, delivered all within 5 days. Eames style lounge chair. Quality is top notch the assembly straightforward with good instructions and many thanks to the customer service disregarding trackin ...»
JamieSt Edmunds
Fantastic Chairs - Great Quality - Fast Delivery - Great Communication.
...»
Michelle Cusick
I have now bought an Eames recliner and two Eames DAW chairs from Modborn. Both arrived quickly and properly packaged. The chairs themselves looked exactly as they did on the site, the quality is e ...»
HaldaneCairnbaan
i bought this eames office chair from modborn, i am very impressed by the quality of the product. and the service from the seller was outstanding. would gladly recommend. ...»
SteveWednesbury West Midlands
Warmly recommended. Had some issues with one chair, resolved excellently by Modborn's support team ...»
NeilsDenmark
Ordered three eames office chairs. Customer service was very good, answering all my questions. Unfortunately, order let down by third-party courier company, so delivery delayed by a couple of days, ...»
ClareLondon
Top quality chair & ottoman to say I'm delighted is a under statement I'm over the moon.
The speed of the chairs arrival was unbelievable & the packaging of the highest standards.
Will be back ...»
StevensonBristol
Brillant, speedy and courteous service and a top quality charles eames product. Fantastic, definitely would use Modborn again in the future. ...»
Yolanda HealyDublin Ireland
Amazing customer service. Very friendly and informative. Got the delivery to me the exact day I needed it. They use a great shipping firm too that let you track the item with a little gps map on th ...»
Holly HunterLondon
An extremely well made product - solid stainless steel frame, and Italian aniline leather. Many other Barcelona chair replicas are priced far higher, and have a hollow frame and imitation leather ( ...»
ReynoldsLondon
We had a great service ,and the quality of the chair was very good no problems delivered on time agreed thanks Murray ...»
MurrayEdinburgh
I purchased an Eames chair and as we live very locally, we asked could we pick it up. Two hours later I was in their warehouse and had to admit, wrong colour choice. The staff immediately showed me ...»
David TiplerGuildford, Surrey
This company is excellent it provides ourstanding customer service. The chair arrived today i just love it. The leather is super quality and the chair itself is so beautiful. Ive waited to save up ...»
AngeeLondon
Superbe à high qualite chair ...»
KleinDifferdange
A+++++ seller ....excellent service and very quick delivery... Lovely item good quality a real bargain. Thank you I will be recommending your company to all my friends. Also item very well packed ...»
GillyUnited Kingdom
Impressive quality at thia price point! Instant delivery... Fantastic ...»
FigouUK
Very fast response time to e-mails, excellent service and very fast delivery. ...»
JamLondon
The quality of this product is outstanding. A near perfect replica of the original. I liked everything about it.
The seller provided a first class service the product was dispatched in one day. ...»
MillownerDerbyshire
Me and my husband bought the Charles Eames chair for our living room. It is an amazing and beautiful product. Unfortunately one of the cushions came with a minor issue in one of the buttons and the ...»
CelinaLondon
Excellent service, very nice products, prompt delivery. ...»
yactaUnited Kingdom
Great website. Great prices. Fast next day delivery. Lovely Aniline Italian leather. Attentive staff who email you instantly making you feel valued. Will def be back to buy more furniture.
Thank ...»
Gary LidderBasingstoke Hampshire
Eames inspired chair and ottoman. The service was really terrific, the staff couldn't have been more helpful and I love this chair. It is very good quality. ...»
MarineBrighton East Sussex
Always wanted an Eames Lounge Chair and did a lot of research to find the right maker at the right price. I nearly bought from another supplier for £200 more, but because I was in a hurry, I put of ...»
JulienRugeley Staffordshire
Purchased my Eames style chair and Ottoman roughly three years ago. Absolutely brilliant chair. Unfortunately I had ripped the cushion seat with a sharp object.
After checking with the guys at Mo ...»
RayEdinburgh
Had a question - this was answered quickly / order process was simple. Delivery was on time and well communicated. I thought I had a problem with the product but on speaking with customer service i ...»
MarkManchester
Parfait . Très beau fauteuil . Réception express . All is very good. Best thanks ...»
Chris
I've had mine now for 18 months and it still looks as good as the day I got it. It has to be one of the most comfortable chairs I have ever sat in (when I can get the cat off of it) and wonderful q ...»
A LawtonNewcastle under Lyme
Extremely fast service, very well packed, and I was pleasantly surprised by the quality of our 2 chairs given they are replicas, especially the quality of the leather. For the price I was expecting ...»
DonLondon
Excellent produit . Très belle copie . Livraison expresse . Communication efficace et rapide . Très satisfait de cet achat . 6 étoiles . ...»
MarderLe Touquet
Good good good excellent service ...»
PeteMarlow
I bought some eames furniture from these guys and the service was second to none with fast delivery and thorough aftercare with really fast replies to emails. All very re-assuring. ...»
simoneLondon
Wow, this article is fastidious, my younger sister is analyzing these kinds of things, thus I am going to convey her. cekgkdafeefg ...»
Johng539Oakland
Brilliant................ faultless service from start to finish. ...»
Jennifer Fairbrother
I've wanted this chair ever since I first saw another replica years ago. However, the prices on nearly all the websites were out of my price range. Then, during a google search, I discovered modBor ...»
Susan BallanLondon
Excellent service and communication with the purchase of my Le Corbusier 2 seater sofa. After an incorrect delivery they ensured the correct item was delivered the very next day-can't ask for bette ...»
IsableUnited Kingdom
Dommage, je ne parle pas l'anglais, mais je suis vraiment très satisfait de cet achat de ce marchand furnltduk.
Bravo et continuez comme ça
Jean Roger CASADABAN ...»
Jean RogerANGLET Aquitaine
Fantastic chairs,excellent and very friendly service........just perfect!!! ...»
AnthonyFarnham Surrey
Absolutely delighted witth the service and the product. Amazing quality and so well built. Its extremely comfortable and im so happy with the service.
Great company. Dont hesitate to buy from th ...»
WildsvillieStaffordshire
I Ordered a Barcelona chair whit ottoman. It was shippt the same day. When I unpackt it, I was very satisfied from the quality, eaven the metal parts have real chrome and not only polished stainles ...»
RunoseP.G. Kempen Germany
Very good service and commucation once again....thank you x
...»
Jennifer Thornton
Bought two chairs from Modborn, dealt with Kh who was very helpful, we collected our order from their warehouse as it is close to us and chap there again was great to deal with. Very nice company a ...»
MarkSurrey
Fully satisfied with my purchase.The team is very kind and helpful,and delivery is extra fast!
I highly recommend this shop and will be sure to order from them again. ...»
Jerome HortonManchester
A huge thanks and hats off to Chris and the team at Mod Interiors, for a no fuss refund on our order. I work in the Film Production industry and we had sourced/purchased items from Mod Interiors, t ...»
LindaLondon
Excellent service,quality products at a great price! I would highly recommend this company to anyone! ...»
Steeve ReeveLondon
Once you order your item is delivered with Mercurial speed. If you order on a week day the turn around is twenty four hours to delivery.
The packaging is an excellent high density cardboard. Al ...»
SilvanaTorfaen
Superb product and service. Delivered in double quick time. Will definitely deal with them again.
Many thanks Modborn. ...»
Steve GillsWest Yorkshire UK
The Artichoke Lamp is well designed and I'm satisfied! The order and shipping information (to Sweden) was also very good. The only thing I can give a minus is the lack of installation manual. The l ...»
LouiseSweden
I ordered the chairs at the beginning of the week and had them by the end! Really helpful on the phone and email and I couldn't be happier with the chairs and the whole experience in ordering them. ...»
Simon LeanLuxembourg
A very fine product indeed. I thoroughly recommend this company. The items were dispatched promptly and all dealings with ModBorn were fast, friendly and businesslike. Would definitely buy again. O ...»
Peter ThorntonNewcastle upon Tyne
Excellent customer service and product. I did have a technical issue with my chair that was very quick to resolve. Ordering and arranging collection was very straight forward. Quality chair that l ...»
MarkDevon
Wonderful chairs. Good, solid, and very well packaged and delivered!
...»
James Lang
I am very, very happy with my Barcelona Chair but absolutely astonished, with the first class service and care taken by the seller to make sure I got what I wanted. A brillant seller, if there were ...»
GaryPeterborough
Lovely item, good quality replica. Shipped quickly with polite and helpful service. Would use Modborn again and tell friends about them. ...»
AnonymousUK
Excellent product, just as described. Very easy to assemble. Really impressed with the delivery which was next day. Given various choices for delivery (i.e. to a neighbours, different delivery day ...»
IanCheshire
Great Service received from ModBorn Furniture. Ordered Sunday and chair arrived on Wednesday. Pretty good for delivery to the Scottish Highlands and at a reasonable delivery charge (some companies ...»
LillyHighlands Scotland
Everything want smoothly. ...»
Demarion
I purchased leather EAMES chairs, and it's of a beautiful quality. The customer services agents are also responsive. Based on what I've purchased I'd definitely recommend these guys. ...»
mackenzieLondon
Acheter du mobilier sur internet fait souvent prendre le risque d'être déçu. Lorsque j'ai trouvé sur Modborn ce que je recherchais, j'ai d'abord fouillé le net à la recherche de feedbacks, ce qui m ...»
GregoireBelgium
The artichoke lamp really looks amazing. Excellent customer service and great quality. Go ahead and buy one, - it'll make you happy! :-) ...»
TanjaAustria
I bought a Mies van der Rohe Barcelona style love seat and 16 Eames office chairs from this supplier three months ago as part of an office refurb. Both items look true to the originals, are well ma ...»
FatenbreadManchester
Bought a brown leather Eames inspired chair and Ottoman that I'd been looking for for ages. Took me about half an hour to construct from the well packed parts - without need to go online for instru ...»
Mat RitsonNewcastle upon Tyne
Since last week Modborn's Eames Lounge chair is part of our living room. After long survey on the web and all the frightening stories about poor materials (fake leather and poor finishing) I was re ...»
Michal HueGermany
I have always loved the Eames Lounger and working in the field of Design i have a keen eye for attention to detail and quality. A really Eames Lounger is priced out-with many peoples budgets. Howev ...»
SimonPERTH
I was delighted with the comfort of this stylish chair.
The service was exceptional: Delivery was very quick and communication comprehensive. The seller was both courteous and polite in all my d ...»
Jonathan
Delivered on time, as described and with no problems ...»
DavidLondon
Excellent quality and smooth transaction and will be buying from modborn Furniture again. ...»
Kevin Butler
I ordered two chairs at the same time. An Eames and a Pony LC4. I was told that there was a slight delay on the Pony and would have to wait 3-4 weeks. My Eames chair arrived within a week of orderi ...»
Laurence Millet-MilesRhone Alps France
We are absolutely delighted with our chair , a quick and easy transaction and great communications . Would highly recommend and will definitely buy from again.
...»
EdwardUK
High quality furniture set, good comms, will use again for sure. ...»
JamesaveManchester
Brilliant comms and great item. Then fantastically quick delivery.
Will deal again!
...»
Neil WillsBrocton, Stafford
Parcel received in good order and earlier than expected.
Very beautiful and really pleased with this.
Customer service is excellent and I'll definitely be back with more orders to follow.
Thanks ...»
FrankDublin
Lounge chair arrived very well packed (heavy!) a day earlier than scheduled but very pleased and good comms. ...»
Mach GillDublin Ireland
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