Customer Testimonials

Real reviews from real customers

4.9
★ ★ ★ ★ ★
TrustScore • 525 reviews

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Explore the pieces behind these reviews, delivered across the EU.

★ ★ ★ ★ ★
26 Jul 2015

Eames lounge chair

Very impressive service: calls returned promptly; chair arrived the day after we ordered and a welcome follow up call to check we were happy. we were , the chair is superb quality and terrific value. But putting it together in 15 minutes was a bit optimistic. Certainly buy again.

R roger knight • london
★ ★ ★ ★ ★
22 Jul 2015

Fab eames office low back ribbed chairs

Nice guys to deal with. Chairs look really nice and I am pretty happy. Well recommended.

M Mo • Sheffield
★ ★ ★ ★ ★
21 Jul 2015

Black glass tables

Ordered a black glass nest of tables with this supplier. We had a couple of issues largely beyond the control of the supplier but which were rectified swiftly and satisfactorily without any problem. We were treated most fairly and courteously and it is regrettable that Modborn almost certainly suffered a loss in respect of carriage and re-delivery costs, although again, with absolutely no complaint on their part. Excellent customer service and I would happily recommend this company to any prospective purchaser.

P Peter • Bristol
★ ★ ★ ★ ★
17 Jul 2015

3 glass nest of tables

I bought the 3 glass nest of tables,in black....the correspondence by email was excellent...they came very well packaged,and in the same week that I ordered them...I am very happy with the product,and would definitely use the company again.

H Hayley Pike • Telford, Shropshire
★ ★ ★ ★ ★
14 Jul 2015

Very trustworthy company - Charles Eames Lounge Chair White Waln

I bought a Charles Eames chair and ottoman from modborn. The products very competitively priced and were superb and exactly as advertised. I was given tracking information within hours of purchase and The chair arrived well packaged and delivery only took 2 days. I live in Northern Ireland and the chair was sent from the UK mainland so 2 days is fantastic service!! 5 star service in every respect, highly recommended company in my opinion.

J Jim Graham • Northern IRELAND
★ ★ ★ ★ ★
11 Jul 2015

Eames Office Chairs

Brillant, speedy and courteous service and a top quality charles eames product. Fantastic, definitely would use Modborn again in the future.

Y Yolanda Healy • Dublin Ireland
★ ★ ★ ★ ★
01 Jul 2015

Quick, efficient, helpful

Leather eames style chair delivered next day, not too difficult to put together and a beautiful piece in my study (not to mention very comfortable)!

S Simon • Beckenham Kent
★ ★ ★ ★ ★
01 Jul 2015

barcelona chair + ottoman and artichoke lamp

I have bought some furniture on modborn and I have been very satisfied: furnitures are very beautiful and high quality (in particular, barcelona chair and ottoman are really true reproductions). The customer service was super efficient: I've done a thousand questions before ordering and I always received answers quickly and professional (thank you mr. Khan). Delivery to Italy fast and great packaging. Highly recommended!!!
Originally written in Italian. Translated for clarity.

F Francesca • Italy
★ ★ ★ ★ ★
26 Jun 2015

Efficient, reliable and good quality

We ordered a Barcelona piece chair 18 months ago and were very happy with the quality so we ordered another, it arrived last week, no fuss, friendly customer service and a quality product.

S Sandy Limerick • Cheshire
★ ★ ★ ★ ★
20 Jun 2015

Great service from start to finish

Ordering experience was quick, simple and very easy. Email contact confirming order and delivery. Then a super quick and efficient delivery, with the order extremely well packed. An order that for a change did not have missing or damaged parts. Great service.

L Louise Bailey • Basildon Essex
★ ★ ★ ★ ★
15 Jun 2015

Excellent all round

Extremely fast service, very well packed, and I was pleasantly surprised by the quality of our 2 chairs given they are pezzos, especially the quality of the leather. For the price I was expecting less so I am extremely pleased with my purchase. The white office chairs not only look fantastic and are extremely comfortable, but I am now confident the leather will last. Thanks again and I will most certainly be purchasing more from you in the future, and be recommending you to friends.

D Don • London
★ ★ ★ ★ ★
13 Jun 2015

Eames Recliner

Very good efficient service. Slight problem with parts included but rectified very quickly with prompt re-issue. A test of good quality service when things not right. Overall very pleased with chair. Perhaps wish I had bought the bigger one. Note that chair is a bit tricky to assemble. Use 2 people.

J JHG • London
★ ★ ★ ★ ★
04 Jun 2015

Eames Style white Leather Chair and Ottoman

Very pleased with the service and product. Allow about an hour to attach the arms and base and then sit back and enjoy the comfort and looks of this well made chair. Spoke with Modborn sales team who has very helpful and would highly recommend anyone considering a chair of this type to look no further than ModBorn

J John • Shoreham by Sea
★ ★ ★ ★ ★
04 Jun 2015

Furniture

I'm very happy and pleased with the service from mr.Khan, we had some small delay with transport- but- considering the destination- in the end, it all worked out very well. I'm happy!!!

A Ahto Kasuk • Estonia
★ ★ ★ ★ ★
30 May 2015

Barcelona chair

An extremely well made product - solid stainless steel frame, and Italian aniline leather. Many other Barcelona chair pezzos are priced far higher, and have a hollow frame and imitation leather (plastic) cushions. This chair is superb in every way. Highly recommended - the service was excellent - will buy again from this company. I'm impressed, and I spent a long time looking at all the other alternatives on the UK market - none even comes close, apart from Knoll, but you'll have to pay 2 grand or thereabouts for one of their chairs

R Reynolds • London
★ ★ ★ ★ ★
27 May 2015

Barcelona Chair

Bought the Barcelona chair from Modborn and it's lovely- extremely well made and in addition, it is covered with Italian aniline leather - many such chairs on the UK market are much more expensive, and are covered with imitation (faux) leather. An excellent product no reservations. Modborn dealt with my purchase quickly and efficiently and kept me informed. i will buy from them again, no reservations at all.

A Anil • Anglesey
★ ★ ★ ★ ★
14 May 2015

Service that has exceeded my expectations

I have to say that the service from Modborn has been excellent. Despite a slight issue with the chair, the attempts made by the customer service team to rectify this was very good. They have reconciled the problem and gone out of their way to fix the issue with the least upheavle for me. It was a very personal service with fast, friendly and efficient responses to my questions. Most impressed....I would definitely recommend them and make future purchases.

S Sally Barrett • Wickhamford
★ ★ ★ ★ ★
16 Apr 2015

Excellent service excellent quality

Bought the nest of black glass tables cannot praise them enough, communication was top class and tables are just beautiful would recommend this company to anyone.

J Jim • Essex
★ ★ ★ ★ ★
14 Apr 2015

eames style lounger walnut & white leather

Fantastic service and quality chair ordered and delivered 24 hours later assembled in less than an hour and very pleased this is a quality chair and at a very good price. definitely recommend if you are considering this chair. I will certainly look at this site first should I need any further quality furniture items.

G Graham K • West Midlands
★ ★ ★ ★ ★
12 Apr 2015

Fantastic - great product and service

I've always dreamt about owning an Eames Lounge Chair and Ottoman, so when I learnt you could get pezzos I did some research online and found ModBorn offered one of the best prices and had good reviews but I was a little apprehensive as I've never bought anything big online except from Amazon. However, the whole experience was great. Delivery was the very next day and I had a very tight schedule but they did their best to make sure the delivery driver came at the right time. He replied to all my emails quickly and he was very helpful. The product itself is high quality and feels like the real thing. It was mostly assembled but the arms needed to be put on which was quite fiddly and I needed a hand from a friend but it was no big deal. Highly recommended.

R Rohin • Trumpington